Refund

Refund Policy

This Theordinury page explains returns, exchanges, and refunds in a store-specific format.

Details from Theordinury on starting a request
A return or exchange begins when you, contact us at Support@Theordinury.shop before sending the item. Once the request is approved, Theordinury will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Theordinury to exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Theordinury: refund timing
After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

support at Theordinury
For return or exchange assistance, contact Support@Theordinury.shop or 9498724607.

How Theordinury handles condition of returns
Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Theordinury on order problems
If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Theordinury: eligibility
Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Theordinury
Brand name: Theordinury
Email: Support@Theordinury.shop
Phone: 9498724607
Physical address: 30 Mountain View St, Montpelier, Vermont, 05602, United States