About Us

For Theordinury customers, the sections below set out the store and its service commitments.

What Theordinury customers should know about service commitments
Our service commitments are straightforward: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Details from Theordinury on our store
Theordinury independently operates this online store for a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

Our approach at Theordinury to questions and support
Questions about our store or products are welcome at Support@Theordinury.shop or 9498724607.

Merchant Information
Business name: Theordinury
Brand name: Theordinury
Email: Support@Theordinury.shop
Phone: 9498724607
Physical address: 30 Mountain View St, Montpelier, Vermont, 05602, United States